Guangzhou Kaijie Power Supply Industrial Co., Ltd.

Introduction

The CEO's declaration:
Firstly, we make up the "consumers service strategies" and the "quality objectives for consumers service" as the reference for the performance of all staff, and make the promotion of the service quality as the general goal.
To enhance the service quality, the managers in the higher level must establish "strategies of consumer service" and "quality objectives" to meet the needs of consumers and conform to the requirements of related rules and regulations. Meanwhile, the management system should be established to ensure clear definition of responsibility and effective communication within this system. Besides, the resources that need to achieve these goals should be provided and the quality management system should be censored within the planning period, to ensure the consistency and efficiency of the implementation.
Secondly, the departments of lower level must make plans and projects for products according to the strategies and quality objectives, and also work out the related written documents for service, the related performance procedures, criteria and guidelines. Moreover, they should train the staff who take responsibility for the service and products quality to enable them to successfully perform the following activities.
In a word, only by achieving the harmony, common understanding, and loyalty among all the teams can the company meet consumers' various needs and gradually win their quick response and high honesty. Only by the warm action program which emphasizes the quality of enthusiasm and kindness, and by making the "consumer priority" and "service strategy" as the core guidelines can the company win the heart of all consumers and also obtain the most advantages in competition.

Management Team